Who we are
Bottld Ltd is a wholly owned subsidiary company of Convert Design Limited. Our website address is: https://bottld.org
Effective Date: 7th February 2025
1. Introduction
Bottld Ltd (“we,” “our,” or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (www.bottld.org) and services.
We are a company registered in the United Kingdom. For the purposes of data protection law, the Data Controller responsible for your personal data is Abi Convert.
2. Information We Collect
We may collect and process the following personal data:
- Personal details (such as name, email address, phone number, postal address) when you contact us or sign up for our services.
- Account information (such as login details and preferences if applicable).
- Transaction and payment data (if you make a purchase or donation).
- Technical data (such as IP address, browser type, and device information when you visit our website).
- Cookies and tracking technologies (for analytics, website functionality, and marketing, where consented to).
3. How We Use Your Data
We use your personal data for the following purposes:
- To provide, manage, and improve our services.
- To communicate with you, including responding to enquiries and sending updates.
- To process transactions and maintain secure payment records.
- To comply with legal obligations and regulatory requirements.
- To analyse website usage and enhance user experience.
4. Legal Basis for Processing Data
We process personal data under the following legal bases:
- Consent – When you provide consent for us to use your data (e.g., marketing communications).
- Contractual necessity – When processing is necessary to fulfil a contract with you.
- Legal obligation – When we must comply with legal requirements.
- Legitimate interests – When processing is necessary for our business operations and does not override your rights.
5. Data Sharing and Third Parties
We do not sell your personal data. However, we may share your data with trusted third parties, including:
- Payment processors for secure transactions.
- Service providers who help us operate our website and services.
- Regulatory bodies where legally required.
- Analytics providers to improve our website and services.
6. Data Storage and Security
We take appropriate technical and organisational measures to protect your personal data. We store your data securely and limit access to authorised personnel only. While we strive to protect your data, no method of transmission over the internet is completely secure.
7. Your Rights
As a UK resident, you have the following rights regarding your personal data:
- Right to access – Request a copy of the personal data we hold about you.
- Right to rectification – Request correction of inaccurate or incomplete data.
- Right to erasure – Request deletion of your personal data under certain circumstances.
- Right to object – Object to processing based on legitimate interests.
- Right to data portability – Request transfer of your data to another service provider.
- Right to withdraw consent – Withdraw consent where processing is based on consent.
To exercise any of these rights, please contact abigail.convert@convertdesignltd.com. We will respond within one month of receiving your request.
8. Data Retention
We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings. For more details, see our Cookie Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Bottld Ltd
40 High Street, Pershore, Worcestershire, WR10 1DP
Email: Abigail.convert@convertdesignltd.com
If you are not satisfied with our response, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at www.ico.org.uk.
ENDS